Privacy Policy

Last Updated: November 2025

Lucio Sianca, LLC – United States

Welcome to TANUP. We are Lucio Sianca, LLC ("TANUP," "we," "us," or "our"), a limited liability company organized in the State of Delaware, United States.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the TANUP mobile application and related services ("Service").

By using TANUP, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information You Provide

Account Information:

When you create an account, we collect your name, email address, and optional profile picture.

Payment Information:

Subscription payments are processed exclusively by Apple via the App Store. TANUP does not access or store credit card or payment details.

1.2 Biometric Data (AI Face Scan Images)

TANUP's Face Scan feature analyzes facial images to assess skin type, tone, and tanning progression.

By using this feature, you consent to the processing of biometric data derived from your facial images.

Important:

  • • Face scan images are stored securely in Supabase Storage, encrypted at rest.
  • • They are never used to train AI models.
  • • They are used only to generate personalized tanning recommendations and SPF guidance.
  • • You may request deletion at any time by contacting contact@tanup.app.
  • • We do not sell, rent, or trade biometric data to third parties.
  • • We retain biometric images only as long as needed to provide you the service.

1.3 Location Data

To deliver UV index, sunlight exposure, and tanning safety recommendations, we collect your approximate location while the app is in use.

TANUP does not use or share location for advertising.

1.4 Usage Data and Diagnostics

We collect technical and usage data to improve app performance:

  • • Device information (model, OS version, device identifiers)
  • • App usage metrics (screens visited, onboarding steps, session duration)
  • • Crash reports and performance data
  • • IP address (anonymized where possible)

This data is processed through trusted analytics tools (e.g., Mixpanel) and is never used for advertising.

2. How We Use Your Information

We use your information to:

  • • Provide tanning guidance and UV analysis
  • • Enable Face Scan processing
  • • Improve app performance and stability
  • • Understand product usage and user experience
  • • Authenticate your account and manage subscriptions
  • • Comply with laws and platform policies

We do not use personal data for advertising or tracking across apps.

3. Data Sharing and Third-Party Services

We do not sell personal information.

We may share limited data with trusted third-parties necessary to operate TANUP:

  • Supabase: secure storage of your account and face scan images
  • Mixpanel: usage analytics and performance metrics
  • Apple (App Store): payment processing and subscription management
  • WeatherKit / UV providers: retrieving UV and weather information (no personal data shared)

All partners use strict security and contractual safeguards.

4. Data Retention & Deletion

  • Face scan images: kept while your account is active; deleted upon request.
  • Account information: deleted within 30 days after account deletion.
  • Usage analytics: anonymized and retained up to 24 months.

5. Your Rights

Depending on where you live, you may request:

  • • Access to your data
  • • Correction of errors
  • • Deletion of account and data
  • • A copy of your data (portability)
  • • Withdrawal of consent for biometric processing
  • • Opt-out of non-essential communications

Requests may be sent to contact@tanup.app

6. Data Security

We apply industry-standard security measures:

  • • Encryption of biometric data in Supabase Storage
  • • Secure HTTPS connections
  • • Access controls and authentication safeguards
  • • Regular audits and risk reviews

No method of digital storage is 100% secure, but we work to protect your data responsibly.

7. Children's Privacy

TANUP is not intended for children under 13.

If a child's data has been collected, contact us and we will delete it promptly.

8. International Data Transfers

Your data may be processed in the United States.

We use appropriate safeguards to comply with international regulations such as GDPR.

9. Changes to This Policy

We may update this Privacy Policy when necessary.

Significant changes will be notified through the app or by email.

10. Contact Us

Lucio Sianca, LLC

Email: contact@tanup.app

United States

For deletion requests, please include "Data Deletion Request" in the subject line.